Medical Record Request Medical Record Request – HealthcareLive
HIPAA-Compliant Records Request

MEDICAL RECORDS REQUEST

HealthcareLive Medical Group, Prof Corp  ·  Powered by HealthcareLive, Inc. EHR/EMR Platform

Request clinical medical records from HealthcareLive Medical Group — whether you are a patient transferring care or an authorized legal or insurance representative.

Scope of This Page: The HealthcareLive platform is a comprehensive telehealth solution. This page is specifically for requesting clinical medical records generated by treating providers of HealthcareLive Medical Group, Prof Corp. Administrative, billing, or platform records held by HealthcareLive, Inc. are outside the scope of this page.

Important: A valid HIPAA-compliant patient authorization (45 CFR §164.508) or court order is required for all record releases. Requests without proper authorization will not be processed. Submission of false information may constitute a violation of federal and state law.

Who Is Requesting These Records?

Select the option that best describes you — we'll show the correct form.

1

RECORDS CUSTODIAN

The entity holding your clinical records

2

YOUR CONTACT INFORMATION

Patient or authorized representative
Required field
Required field
Required field
Required field
Valid email required
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Assists with identity verification
Optional — assists with workers' comp & injury claim matching
Required field

3

RECORDS REQUESTED

Specify which clinical records you need
Clinical Records Only: HealthcareLive Medical Group, Prof Corp can release clinical records created by its licensed providers. Billing or platform data requires a separate request to HealthcareLive, Inc.
Required field
Required field
Required field

4

AUTHORIZATION FOR RELEASE OF MEDICAL INFORMATION

Required under HIPAA 45 CFR §164.508 — complete all required fields
HIPAA AUTHORIZATION FOR RELEASE OF MEDICAL INFORMATION
Required
Required
Required
Required
Required
Required

I understand that I have the right to revoke this authorization at any time by sending written notice to HealthcareLive Medical Group, Prof Corp, except where action has already been taken in reliance on this authorization. I understand that if I refuse to sign this authorization, HealthcareLive Medical Group, Prof Corp will still provide me with treatment. Information released may be subject to re-disclosure by the recipient and may no longer be protected by HIPAA.

Required
Required

5

SUPPORTING DOCUMENTS

Optional — upload a copy of your ID or legal authorization if applicable
Drag & drop or browse files
Government-issued photo ID, guardianship papers, or POA document — PDF, JPG, PNG (max 10 MB)

6

CERTIFICATION & ATTESTATION

Must be acknowledged before submitting
Sent to recordsrequests@healthcarelive.com. HIM team responds within 15 business days per HIPAA §164.524.

REQUEST SUBMITTED

Your medical records request and authorization have been received. Our HIM team will review and respond within 15 business days.

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