CLIENT ONBOARDING PORTAL
the stepping stones group
Your dedicated hub for everything HealthcareLive;
Onboarding materials, contacts, QR codes, and resources
all in one place.
Onboarding materials, contacts, QR codes, and resources
all in one place.
PROGRAM START
04/15/2026
ACCOUNT MANAGER
Zeb Duzan
WELCOME VIDEO
Welcome from your account Manager
A personal message from your dedicated HealthcareLive team
Zeb Duzan
VP of Maritime & Payer Strategy | 704.807.4534 | zebduzan@healthcarelive.com
QR CODES
Quick access QR codes
Print and post these at key locations — employees scan to get care instantly
INJURY REPORTING
Scan to report a workplace
injury in seconds.
injury in seconds.
VIRTUAL TRIAGE
Same-day virtual care
— no wait rooms
— no wait rooms
ROI CALCULATOR
See your real-time cost savings
ONBOARDING CHECKLIST
ONBOARDING CHECKLIST
Five easy steps to complete to go fully live
POST QR CODES AT INJURY STATIONS
Download and place printed QR codes at key locations throughout your facility
CONFIRM BILLING & REPORTING PREFERENCES
Review reporting cadence, billing contacts, and invoice delivery
Priyanka Ramlakhan
Project Manager
Email: priyankaramlakhan@healthcarelive.com
24/7 Virtual Urgent Care
866.456.7846
For Active Injury Situations Only
KEY CONTACTS
YOUR HEALTHCARE LIVE TEAM
Direct lines — no call centers, no hold music
Jerry Cook
Account Manager
Phone: xxx.xxx.xxxx
Email: jerrycook@healthcarelive.com
Allison Krause
Clinical Support
Phone: xxx.xxx.xxxx
Email: allisonkrause@healthcarelive.com
Marybeth McNeil
Billing & Invoicing
Phone: xxx.xxx.xxxx
Email: marybeth@healthcarelive.com
24/7 Virtual Urgent Care
866.456.7846
For Active Injury Situations Only
EMPLOYEE MATERIALS
Employee-facing materials
Download, print, or share directly with your team
Marketing Resources Tab
Training Videos, Training Documents, and Step by Step Guides — available in English & Spanish
TRUSTED BY LEADING EMPLOYERS
you’re in great company 500+ employers nationwide
500+ employers nationwide
TRUSTED BY LEADING EMPLOYERS
you’re in great company 500+ employers nationwide
Join hundreds of employers protecting their workforce with HealthcareLive
“I trust HealthcareLive to keep my workers out of urgent care centers, keeping them at work and receiving meaningful care promptly.”
Troy N
Safety Manager
Gereico
“The most important priority for my organization is to have employees seen and diagnosed quickly. HealthcareLive Delivers.”
Alex R
Safety Coordinator
White Castle Roofing
“HealthcareLive is absolutely a game changer for the workcomp arena. And I think in the years to come people will see that. I highly recommend HealthcareLive because if you don’t jump on it now, you might miss out!”
Katie Talamonte
Claims & Risk Manager
Summit Restaurant Group
Had a great experience? Submit a testimonial to Marketing@healthcarelive.com and we’ll feature your story.